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Sale Terms

CURRENCY
Maximum Muscle is an Australian business and prices are displayed in Australian Dollars (AUD). 

ONLINE SECURITY
www.maximummuscle.com.au uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

Payments are fully automated with an immediate response.

Your complete credit card number cannot be viewed by Maximum Muscle or any outside party.

All transactions are performed under 128 Bit SSL Certificate.

All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.

eWAY is an authorised third party processor for all the major Australian banks.

eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Maximum Muscle.

If you have any questions about security on our Website, you can email us at daniel@maxmimummuscle.com.au

PRIVACY STATEMENT

Maximum Muscle Pty Ltd is committed to ensuring the privacy of information that identifies you (your personal information).This Privacy Statement informs you of how we collect information about you and what we do with it. 

Information You Provide
When you purchase goods sold by Maximum Muscle Pty Ltd we ask you to provide personal information. This may include your name, address and contact phone numbers. This information is necessary for us to supply the relevant product to you. We may also use your contact details to send you information concerning special deals, product evenings, other products and services, and other related information that may interest you. If you do not want to receive this information, please advise us and we will delete your name from our mailing list.We will not use your personal information for any purpose that is not related to the products we supply to you, or for any purpose for which you would not reasonably expect us to use the information. For example, we will not sell personably identifiable information to other organisations. 

Security of Information
Maximum Muscle Pty Ltd takes all reasonable measures to ensure the security of data supplied. Maximum Muscle Pty Ltd accepts no responsibility for the unauthorised access of personal information held by us, as far as permissible under the law. 

RETURNS AND REFUND POLICY
This policy details the terms under which goods supplied to customers by Maximum Muscle Pty Ltd will be accepted for return or where a customer is entitled to receive a refund.

All goods supplied by Maximum Muscle are covered under Australian Consumer Law.

Please note that Maximum Muscle Pty Ltd is not obliged to accept the return of goods or provide a refund because you change your mind or decide you have made a wrong decision regarding the goods or services purchased.

You are entitled to return goods and receive a refund if the goods you purchased are not of merchantable quality, are not fit for their intended purpose of use or do not match the description or sample provided.

Maximum Muscle Pty Ltd reserves the right to assess the condition of goods being returned prior to refunds being approved. All goods returned must be accompanied by proof of purchase.

In some circumstances it may be necessary for the goods to be inspected by the manufacturer prior to approval of a refund. In such cases this will be done as expeditiously as is reasonably possible.

Orders can only be cancelled prior to the shipping of goods to the customer. Where a refund is due it will be refunded once payment for the cancelled order is cleared into Maximum Muscle Pty Ltd bank account.

About Maximum Muscle Delivery Times
Maximum Muscle uses Australia Post for all deliveries. Shipping times are subject to variation based on state and suburb.

For an estimate of delivery times and available shipping addresses, please click here to download estimates.

Please note:
1. These times are estimates and may be subject to change. For further details regarding delivery times or charges, please contact Maximum Muscle directly.
2. Deliveries outside of Melbourne metro are delivered to the address but cannot always be taken inside the house by the delivery driver due to safety and liability reasons.
 

Product Dispatch
All purchases will be processed and shipped within 2-3 business days.

Prices between postal products and goods shipped via courier vary. Please contact us if you have any questions 

Out of Stock Items
If the product you have purchased becomes out of stock you will be notified and a back order will be placed for you.

What happens if I miss the delivery?
Small items will be sent to your local Post Office. For larger items couriers will leave a calling card to arrange for the next best delivery time and your account may be charged again for delivery. 

Product Information and Display
Maximum Muscle strives to ensure that all product information is correct to manufacturers specifications. However, we do not take responsibility for any inaccuracies or omissions that may appear, and in such instances, we may refuse an order where inaccuracies or omissions occur. In other instances the type of monitor/device used to view www.maximummuscle.com.au may impact on the true product colour. 

Errors
Whilst we will correct any errors as we find them, Maximum Muscle reserves the right to revoke, refuse or pull down any offer and correct any inaccuracies or omissions in product content on-site – including instances after an order has been submitted. If an order has been submitted for a product with incorrect pricing, you will be contacted by our sales team and will be refunded in full.

The Publisher nor any Third Party is to be held liable for any inaccuracies or omissions in content, thus it is the customer's responsibility for verifying that the information displayed on the product is correct prior to purchase, including making an informed decision from independent sources.


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